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Hup Seng Statement

Dear Valued Customers,

We are aware of recent news reports and social media discussions regarding our products,
and we want to assure our customers that food safety and hygiene are always top priorities
in our manufacturing practices.

We take the issue of product quality and safety very seriously, and we want to assure our
customers that we adhere to strict food safety and hygiene practices in our manufacturing
processes. We have comprehensive quality control measures in place to ensure that our
products meet the highest standards of quality and safety.

We want to thank our customers for bringing this matter to our attention. We would like to
apologize our recent issue may have caused and for taking up valuable social resources. We
appreciate your understanding and patience during this time. We will continue to take all
necessary steps to ensure the safety and satisfaction of our valued customers.

Thank you so much for your understanding and your willingness to develop a closer
relationship. We truly appreciate your support. Thank you.

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